What to do in the event of a Home Insurance incident
Please contact us on014869775
(9am to 5pm Mon-Fri) or your Insurance Company as soon as possible after the event to report claim details.
Please refer to policy documentation for details of cover, excesses and exclusions.
Any property that is damaged or destroyed should be stored safely as the Insurance Company will need to inspect damage and assess costs.
Please note that home insurance claims can impact on any no claims premium discount allowed on the policy.
Storm Flood or Water Damage
Contact a reputable builder to arrange emergency repairs or boarding-up.
Wet or damaged items can be lifted or removed from your home, BUT do not dispose of any damaged items until your claim has been settled or these items have been inspected. Store in a shed, attic, or outhouse.
Theft or Vandalism
Secure your property and its contents at all times.Immediately report the loss to the Gardai.
Gather supporting documentation for any stolen or damaged items e.g. receipts, photos, valuations etc.
Flood and snow damage
Here are some things you can do to keep flooding or snow damage to a minimum:
Stay away from dangerous areas
You can arrange urgent building repairs but be sure to obtain and retain supporting paperwork
Ensure the gutters are kept clear
If you can access your property (but it is not habitable) please arrange to have the electricity, gas and mains water switched off
If your home is habitable, try to dry-out your property and contents.
You can appoint your own public loss assessor to help with the preparation and management of your claim, but remember if you choose to do this, the cost will be at your own expense.